IMPORTANT! This page (together with the documents referred to on it) tells you the Terms and Conditions on which Slim Barrett (‘We’) supply any of the products (Products) listed on our website www.slimbarrett.com (‘our site’) to you. Please carefully read these terms and conditions before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference. Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.
Accuracy of Representation
We make every effort to ensure that the Products are accurately portrayed on the website; however, as a result of varying monitor sizes and browser software, we cannot illustrate pieces at their actual size, but we do try to give detailed measurements and descriptions of each product. Due to slight differences in appearance as a result of digital photographic reproduction or screen settings, it is difficult for us to guarantee a true representation of colour, although we make every effort to ensure that the colour reproduction of the products is as close a representation of the originals as possible.
We endeavour to ensure that the information provided on our Website in relation to our Products are as accurate as possible but there are times when technical inaccuracies or typographical errors arise. We assume no liability whatsoever for the topicality, correctness, completeness or quality of the information provided. All content is subject to change without notice and is non-binding and we expressly reserve the right to modify, supplement or delete parts of the pages or the entire content without prior advance notice, or to suspend or terminate publication.
Reliance on Information Posted
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
1. INFORMATION ABOUT US
1.1 www.slimbarrett.com is a site operated in London, England by artist designer, Slim Barrett. All Products are made in England.
1.2 VAT. Our VAT registration number is: 494 718 306.
2. OWNERSHIP / TRADE MARKS / INTELLECTUAL PROPERTY RIGHTS
Slim Barrett is the operator of this website www.slimbarrett.com. All trademarks, company names, product names and or logos sited herein are the property of Slim Barrett and the respective owners. All rights, including copyright, in this website are owned by or licensed to Slim Barrett. All design content and Products in this website is owned by Slim Barrett and remains his intellectual property. We give no permission in respect of the use of any such brand names, product names, photographs or titles or copyrights and such use may constitute an infringement of the owners’ rights. Any infringement of copyright will be dealt with under due process of law.
• We are the owner or the licensee of all intellectual property rights in our site, (including without limitation) the Slim Barrett name, trademarks (registered and unregistered), all copyright and designs, logos, and images in the goods produced by Slim Barrett and displayed on the site and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.
• You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference.
• You must not modify any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
• You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us.
3. YOUR STATUS
By placing an order through our site, you warrant that:
(a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old;
Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify do not use this site.
4. ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
5. THE CONTRACT BETWEEN YOU AND US
5.1 After placing an order we must receive payment in whole for the price of the goods that you order before your order can be accepted. Once we have received payment you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.
5.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products that may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
6. OUR STATUS
6.1 We may provide links on our site to the websites of other companies from time to time. We cannot give any undertaking, that products you purchase from third party sellers which you are directed to through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This Disclaimer does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.
You must register with the Site in order to purchase products from us.
When you register, we ask you to supply information about yourself that is accurate, true, and up to date. Should any of your registration information change, please go to [“Edit profile”] link and make the required changes.
When you have completed the registration process you may purchase products from our Site.
8.1 Delivery Times & Rates
All UK orders will be delivered by Royal Mail signed for, next day delivery @ £10 P&P per address.
Our courier service will deliver for ‘Same Day’ delivery in London @ £20
All European orders will be delivered by DHL signed for, 3-5 working days @ £20 per address.
All international orders will be delivered by DHL signed for, 3–5 working days @ £30 per address. Please note we require your contact telephone number for DHL Airway Bill.
Slim Barrett jewellery is individually hand-made to order in England by specialist craftspeople. Most of the time our orders are dispatched within a week but please allow 2–3 weeks from placing your order. Bespoke fine jewellery and special orders may take slightly longer to dispatch, so allow 4–6 weeks depending upon demand and exceptional circumstances.
Delivery times are an estimate only and commence from dispatch date. Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation, or if no delivery date is specified, then within a reasonable time of the date of the dispatch Confirmation, unless there are exceptional circumstances.
The delivery services and associated costs may change from time to time and are outlined in 8.1 Delivery Times & Rates section above. You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations.
Your order will arrive packaged, delivered by a secure service and fully insured. All orders will require a signature upon receipt.
You must ensure that the delivery address is accurate and correct and that there is somebody to sign for and take delivery of the goods from the delivery service used.
If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.
Any duty and taxes incurred in the destination country are the sole responsibility of the customer.
Slim Barrett is not responsible for any delays caused by postal services or customs clearance processes.
9. RISK AND TITLE
9.1 The Products will be at your risk from the time of delivery.
9.2 Ownership of the Products will only pass to you when we receive full payment of the price due in respect of the Products, including delivery charges.
10. PRICE AND PAYMENT
10.1 The price of any Products will be as quoted in UK Pounds on our site from time to time, except in cases of obvious error. You will be billed in UK Pounds and if you purchase from outside the UK , currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
10.2 These prices shown when you checkout includes VAT (if applicable) but exclude the appropriate delivery costs set out in clause 8.1.2, which will be added to the total amount due.
10.3 The price of Products may change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
10.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch
Please note that prices in all printed publications are correct at the time of publication and we reserve the right to amend these without prior notification.
10.5 We are under no obligation to provide any Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an error in pricing.
10.6 Payment for all Product(s) ordered must be by credit or debit card and will be charged to your credit or debit card according to Paypal terms and conditions.
11. CANCELLATION OF CONTRACT
11.1 Under the Consumer Protection (Distance Selling) Regulations 2000 (DSR’s), you have the right to cancel your contract with us for the Product(s) you order at any time within seven (7) working days; beginning on the day you receive the Product(s). A working day is any day other than weekends and bank or other public holidays in the United Kingdom. In this case, you will receive a full refund of the price paid for the Product(s) in accordance with our refunds policy (set out in clause 12. below).
11.1.2 To cancel a Contract, you must inform us in writing.
11.1.3 Your statutory rights will not be affected.
11.1.4 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
11.2 We reserve the right to cancel the contract between you and us if:
• We have insufficient stock to deliver the goods you have ordered
• We do not deliver to your area
• One or more of the items you ordered was listed at an incorrect price due to a typographical error
11.2.1 If we do cancel your contract we will notify you by email, and we will re-credit your account any sum deducted by us for your order. We will not be obliged to offer any additional compensation for disappointment suffered.
12. RETURNS, REFUNDS AND EXCHANGES
12.1.2 Write the RAC number on the front of your package and post it back to Slim Barrett within seven (7) days. We will then refund the item to the original purchaser’s card within seven (7) working days of receiving the package.
12.1.3 Your right to cancel your contract with us for the goods you have ordered is subject to:
• You writing or emailing us within 7 days of receiving your goods and receiving a ‘Returns Authorisation Code’ (RAC)
• The item(s) cannot be a Bespoke Special Order or jewellery altered to a customer request, which due to their unique nature, cannot be exchanged or returned under any circumstances. Pierced earrings or any pierced jewellery cannot be returned for reasons of hygiene.
When you have received the RAC you must return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Product(s) while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
12.2 When you return a Product to us:
12.2.1 if you have simply changed your mind and cancelled within the seven (7) day cooling-off period (see clause 11.1, 11.1.2, 11.1.3, 10.1.4 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation, providing we are in receipt of the returned goods.
Please note that we do NOT refund the cost of postage, shipping or insurance. You must insure returned goods.
Subject to stock availability, we will exchange items that are returned to us within 7 days of being received by you.
12.2.2 for any other reason (for instance, because the Product is defective), we will examine the returned Product and any item(s) deemed to be subject to fair wear and tear will not be accepted as faulty. Where possible, item(s) may be repaired on request but only where such item(s) are deemed faulty and repairable. We will replace a faulty item if a replacement is in stock and available. In case we cannot offer you a replacement, you will have the choice of receiving a credit note or a refund to the value of the item(s) at the time of purchase and any shipping costs incurred. Please note that refunds can take up to 30 days and are subject to your bank’s refund regulations. We will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 7 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
12.2.3 If you have cancelled within the seven (7) day cooling off period and would instead like an exchange, simply request an RAC number with details of your original order, and the item you wish to exchange to.
12.2.4 Write the RAC number on the front of the package and post it back to us. We will then upon receipt of the Products in their original condition, post out the new item. We are unfortunately unable to refund any delivery costs to you and these will have to be paid by you. The price of the item you originally paid for the price of the exchanged item may not be the same so if there is an outstanding balance payable by you we will email you to arrange payment details, or refund the difference should this be the case.
12.2.5 Please Note:
• We are unable to offer returns, refunds or exchanges on pierced earrings (or any other pierced jewellery).
• Bespoke Special Orders or jewellery altered to a customer request cannot be exchanged or returned under any circumstances.
• Items must be returned unworn and in good and saleable condition.
• All our jewellery comes with tamper-proof packaging so please do not remove any security tags or the original packaging before wearing your purchase. We cannot refund or exchange any returned items if their original tamper-proof packaging has been opened or damaged. All items that have been worn or damaged cannot be returned or exchanged.
• All returns must be sent using an insured recorded delivery service with tracking and scanning.
• Slim Barrett does not accept liability for any returned goods lost or damaged in the post.
• Packages without an RAC number will unfortunately not be accepted and will be returned to the sender.
• Returns outside the stated time frame will only be accepted at the discretion of Slim Barrett.
• Refunds will only be made to the card used to purchase the goods with.
• Credit and Debit Card refunds may take up to 10 working days for your bank to complete.
• Slim Barrett does not accept liability for the length of time particular banks take to process refunds.
• Customs duties and sales taxes are non-refundable. You may be able to recover these costs by contacting your local customs bureau directly.
13. OUR LIABILITY
13.1 We warrant to you that any Product(s) purchased from us through our site is of satisfactory quality and reasonably fit for their purpose.
13.2 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased.
13.3 This does not include or limit in any way our liability:
a)For death or personal injury caused by our negligence
b)Under section 2(3) of the Consumer Protection Act 1987
c)For fraud or fraudulent misrepresentation; or
d)For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
13.4 We are not responsible for indirect losses that may arise, including but not limited to:
a)loss of income or revenue
b)loss of business
c)loss of profits or contracts
d)any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
14. IMPORT DUTY
14.1 If you order Product(s) from our site for delivery outside the UK, they may be subject to import duties and taxes that are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
14.2 Please also note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.
15. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three (3) days after the date of posting of any letter.
In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
17. TRANSFER OF RIGHTS AND OBLIGATIONS
17.1 The Contract between you and us is binding on you and us and on our respective successors and assigns.
17.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
17.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
18. EVENTS OUTSIDE OUR CONTROL
18.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
a) Strikes, lock-outs or other industrial action.
b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
e) Impossibility of the use of public or private telecommunications networks.
f) The acts, decrees, legislation, regulations or restrictions of any government.
18.2 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
19.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
19.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
19.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 17 above.
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
21. ENTIRE AGREEMENT
21.1 These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
21.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
21.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.
22. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
22.1 We reserve the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
22.2 You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
24. THIRD PARTY RIGHTS
The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not party to it.
25. DATA PROTECTION
You agree that we may use the personal information provided by you in order to conduct appropriate anti fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
26. LAW AND JURISDICTION
These terms and conditions (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) arising out of or in connection with such Contracts or their formation shall be governed and interpreted in accordance with and subject to the non-exclusive jurisdiction of the courts of England and Wales.
27. SUSTAINABILITY & ETHICS
Slim Barrett is fully committed to reducing his carbon footprint as much, and as often as possible in the production process. Our jewellery is made in England by highly skilled craftspeople. We recycle all metals. Our gift boxes are made in England by specialist craftspeople.
As the winner of DeBeers Diamonds International Award for excellence in the design of fine diamond jewellery Slim Barrett actively encourages respect for strict ethical standards. All our diamonds come to us from legal sources in full compliance with the Kimberley Process which aims to eliminate conflict diamonds from the legitimate diamond supply chain, as defined by the United Nations. Under the guarantee system instituted by this process and De Beers Best Practice Principles, which are independently monitored codes of practice, set up to ensure that consumers buying diamond jewellery can rely on the professional, ethical and technical standards of the gem diamond industry we ensure that our diamonds are sourced from non-conflict countries.
We are committed to environmental initiatives that promote all supply chains being free of conflict minerals. Alongside Cartier and Tiffany, Slim Barrett supports international campaign group, No Dirty Gold, which demands changes in the way that metals are extracted and produced – all too often at the expense of communities, workers, and the environment. We engage with key stakeholders, lobbying for assurance that supply chains are 100% free of conflict and that no toxic chemicals are used in the mining and strict ecological restoration practices are observed.
28. YOUR CONCERNS
Thank you for visiting our site.
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