Terms of service
SLIM BARRETT
TERMS & CONDITIONS
IMPORTANT! This page (together with the documents referred to on it) tells you the Terms and Conditions on which Slim Barrett (‘We’) supply any of the products (Products) listed on our website www.slimbarrett.com (‘our site’) to you. Please carefully read these terms and conditions before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference. Please click on the button marked "I Accept" at the end of these terms and conditions if you accept them. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.
Accuracy of Representation – We make every effort to ensure that the Products are accurately portrayed on the website; however, as a result of varying monitor sizes and browser software, we cannot illustrate pieces at their actual size, but we do try to give detailed measurements and descriptions of each product. Due to slight differences in appearance as a result of digital photographic reproduction or screen settings, it is difficult for us to guarantee a true representation of colour, although we make every effort to ensure that the colour reproduction of the products is as close a representation of the originals as possible.
Online Content – We endeavour to ensure that the information provided on our Website in relation to our Products are as accurate as possible but there are times when technical inaccuracies or typographical errors arise. We assume no liability whatsoever for the topicality, correctness, completeness or quality of the information provided. All content is subject to change without notice and is non-binding and we expressly reserve the right to modify, supplement or delete parts of the pages or the entire content without prior advance notice, or to suspend or terminate publication.
Reliance on Information Posted – Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
1. INFORMATION ABOUT US
1.1 www.slimbarrett.com is a site operated in London, England by artist designer, Slim Barrett. All Products are made in England.
1.2 VAT
Our VAT registration number is: 494 718 306.
2. OWNERSHIP / TRADE MARKS / INTELLECTUAL PROPERTY RIGHTS
Slim Barrett is the operator of this website www.slimbarrett.com. All trademarks, company names, product names and or logos sited herein are the property of Slim Barrett and the respective owners. All rights, including copyright, in this website are owned by or licensed to Slim Barrett. All design content and Products in this website is owned by Slim Barrett and remains his intellectual property. We give no permission in respect of the use of any such brand names, product names, photographs or titles or copyrights and such use may constitute an infringement of the owners’ rights. Any infringement of copyright will be dealt with under due process of law.
- •We are the owner or the licensee of all intellectual property rights in our site, (including without limitation) the Slim Barrett name, trademarks (registered and unregistered), all copyright and designs, logos, and images in the goods produced by Slim Barrett and displayed on the site and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.
- •You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference.
- •You must not modify any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
- •You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us.
- •If you print, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
3. YOUR STATUS
By placing an order through our site, you warrant that:
(a) you are legally capable of entering into binding contracts; and
(b) you are at least 18 years old;
Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify do not use this site.
4. ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
5. THE CONTRACT BETWEEN YOU AND US
5.1 After placing an order we must receive payment in whole for the price of the goods that you order before your order can be accepted. Once we have received payment you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.
5.2 The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products that may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
6. OUR STATUS
6.1 We may provide links on our site to the websites of other companies from time to time. We cannot give any undertaking, that products you purchase from third party sellers which you are directed to through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are disclaimed by us absolutely. This Disclaimer does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.
7. REGISTRATION
You must register with the Site in order to purchase products from us.
When you register, we ask you to supply information about yourself that is accurate, true, and up to date. Should any of your registration information change, please go to [“Edit profile”] link and make the required changes.
When you have completed the registration process you may purchase products from our Site.
You may cancel your registration with us at any time by contacting [email protected]
8. SHIPPING
8.1 Delivery Times & Rates
UK
All UK orders will be delivered by Royal Mail signed for, next day delivery @ £10 P&P per address.
LONDON EXPRESS
Our courier service will deliver for ‘Same Day’ delivery in London @ £20
EUROPE
All European orders will be delivered by DHL signed for, 3-5 working days @ £20 per address.
INTERNATIONAL
All international orders will be delivered by DHL signed for, 3–5 working days @ £30 per address. Please note we require your contact telephone number for DHL Airway Bill.
8.1.2 Delivery
Slim Barrett jewellery is individually hand-made to order in England by specialist craftspeople. Most of the time our orders are dispatched within a week but please allow 2-3 weeks from placing your order. Bespoke fine jewellery and special orders may take slightly longer to dispatch, so allow 4 – 6 weeks depending upon demand and exceptional circumstances.
Delivery times are an estimate only and commence from dispatch date. Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation, or if no delivery date is specified, then within a reasonable time of the date of the dispatch Confirmation, unless there are exceptional circumstances.
The delivery services and associated costs may change from time to time and are outlined in 8.1 Delivery Times & Rates section above. You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations.
Your order will arrive packaged, delivered by a secure service and fully insured. All orders will require a signature upon receipt.
You must ensure that the delivery address is accurate and correct and that there is somebody to sign for and take delivery of the goods from the delivery service used.
If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.
Any duty and taxes incurred in the destination country are the sole responsibility of the customer.
Slim Barrett is not responsible for any delays caused by postal services or customs clearance processes.
9. RISK AND TITLE
9.1 The Products will be at your risk from the time of delivery.
9.2 Ownership of the Products will only pass to you when we receive full payment of the price due in respect of the Products, including delivery charges.
10. PRICE AND PAYMENT
10.1 The price of any Products will be as quoted in UK Pounds on our site from time to time, except in cases of obvious error. You will be billed in UK Pounds and if you purchase from outside the UK , currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
10.2 These prices shown when you checkout includes VAT (if applicable) but exclude the appropriate delivery costs set out in clause 8.1.2, which will be added to the total amount due.
10.3 The price of Products may change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
10.4 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch
Please note that prices in all printed publications are correct at the time of publication and we reserve the right to amend these without prior notification.
10.5 We are under no obligation to provide any Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an error in pricing.
10.6 Payment for all Product(s) ordered must be by credit or debit card and will be charged to your credit or debit card according to PayPal terms and conditions.
11. CANCELLATION OF CONTRACT
BY YOU
11.1 Under the Consumer Protection (Distance Selling) Regulations 2000 (DSR’s), you have the right to cancel your contract with us for the Product(s) you order at any time within seven (7) working days; beginning on the day you receive the Product(s). A working day is any day other than weekends and bank or other public holidays in the United Kingdom. In this case, you will receive a full refund of the price paid for the Product(s) in accordance with our refunds policy (set out in clause 12. below).
11.1.2 To cancel a Contract, you must inform us in writing.
11.1.3 Your statutory rights will not be affected.
11.1.4 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
BY US
11.2 We reserve the right to cancel the contract between you and us if;
- •We have insufficient stock to deliver the goods you have ordered
- •We do not deliver to your area
- •One or more of the items you ordered was listed at an incorrect price due to a typographical error
11.2.1 If we do cancel your contract we will notify you by email, and we will re-credit your account any sum deducted by us for your order. We will not be obliged to offer any additional compensation for disappointment suffered.
12. RETURNS, REFUNDS AND EXCHANGES
12.1 Subject to clause 12.1.3 and 12.2.5 below you may cancel your contract with us for the goods you order any time up to the end of the seventh working day from the date you receive the ordered goods. Simply notify us by email at [email protected] or telephone us on 0207 833 5935 when you will receive a ‘Returns Authorisation Code” (RAC) and the return address.
12.1.2 Write the RAC number on the front of your package and post it back to Slim Barrett within seven (7) days. We will then refund the item to the original purchaser’s card within seven (7) working days of receiving the package.
12.1.3 Your right to cancel your contract with us for the goods you have ordered is subject to:
- •You writing or emailing us within 7 days of receiving your goods and receiving a ‘Returns Authorisation Code’ (RAC)
- •The item(s) cannot be a Bespoke Special Order or jewellery altered to a customer request, which due to their unique nature, cannot be exchanged or returned under any circumstances. Pierced earrings or any pierced jewellery cannot be returned for reasons of hygiene.
When you have received the RAC you must return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Product(s) while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
12.2 When you return a Product to us:
12.2.1 if you have simply changed your mind and cancelled within the seven (7) day cooling-off period (see clause 11.1, 11.1.2, 11.1.3, 10.1.4 above), we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation, providing we are in receipt of the returned goods.
Please note that we do NOT refund the cost of postage, shipping or insurance. You must insure returned goods.